Minimum Investment
About Company
Company Name: Fusion CX Limited
Industry / Sector: Customer Experience (CX) & Business Process Outsourcing (BPO)
Founded Year: February 25, 2004
Promoters: Pankaj Dhanuka, Kishore Saraogi, P N S Business Pvt. Ltd., Rasish Consultants Pvt. Ltd.
Fusion CX Limited is a customer experience (CX) and business process solutions provider offering multichannel customer support through voice, email, chat, social media and messaging. The company also provides AI data infrastructure services, including data collection, data annotation, image and video labelling, and robotic teleoperations. Fusion CX combines human expertise with technology and proprietary AI tools to deliver multilingual, omnichannel customer engagement, improve operational efficiency and automate customer interactions. Through its subsidiary, Omind Technologies, the company is developing AI-powered solutions for marketing, conversational AI, quality automation and workforce management. As of June 30, 2026, Fusion CX operated 40 delivery centres across 13 countries, supported customers in 28 languages and served 208 customers, including 22 Fortune 1000 companies. Its key industry verticals include telecom and utilities, healthcare and life sciences, high-tech and travel, banking, financial services and insurance (BFSI), and retail. The company has completed 16 acquisitions, including six in the last three years, across the US, Australia, and Belize. It employs more than 13,700 people globally.
IPO Basic Details
| Company Name | Fusion CX Limited |
| IPO Type | Mainboard IPO |
| Price Band | ₹275 – ₹289 |
| Lot Size | 51 Shares |
| Total Issue Size | 2,42,90,657 Equity Shares (₹702.00 Cr) |
IPO Strengths & Risks
Strengths
- Global Delivery Network: Operates 40 delivery centres across 13 countries, enabling round-the-clock customer support across multiple time zones
- AI-Driven Technology: Invests in proprietary AI tools and platforms to enhance customer engagement, automate processes and improve operational efficiency
- Proven Acquisition Track Record: Has experience acquiring and integrating businesses to expand service offerings, customer relationships and growth opportunities
- Diversified Industry Presence: Serves multiple industries, including telecom and utilities, healthcare, BFSI, retail, high-tech and travel
- Customer-Centric Approach: Offers tailored, multilingual and omnichannel solutions to meet diverse customer requirements
- Experienced Management Team: Benefits from experienced promoters, a diverse Board and management with industry knowledge, supported by a skilled workforce
Risks
- Rising trade receivables year-on-year raise concern
- The company has reported contingent liabilities of ₹9.90 crore as of June 30, 2026
- Significant portion of revenue is concentrated in certain key verticals and customers
- Integration risks associated with the company's aggressive acquisition strategy
- Foreign exchange fluctuation risks due to global operations across 13 countries
- The issue appears fully priced based on recent average financial performance
IPO Important Dates
| IPO Open Date | 14 Oct 2026 |
| IPO Close Date | 16 Oct 2026 |
| Basis of Allotment | 19 Oct 2026 |
| Refund Initiation | 21 Oct 2026 |
| Demat Credit Date | 21 Oct 2026 |
| Listing Date | 22 Oct 2026 |
| Anchor Investor Date | - |
| UPI Mandate Deadline | - |
IPO Objectives
- Capital expenditure for machinery and equipment – -
- Funding working capital requirements – -
- Debt repayment – -
- General corporate purposes – -
Investor Reservation
| QIB Quota | Not less than 75% of the Net Offer |
| Retail Quota | Not more than 10% of the Net Offer |
| HNI Quota | - |
| Employee Quota | - |
| Shareholder Quota | - |
| Anchor Investor Allocation | - |
Market Lot Details
| Application | Lot Size | Shares | Amount |
|---|---|---|---|
| Retail Minimum | 1 Lot | 51 | ₹14,739 |
| Retail Maximum | 13 Lots | 663 | ₹1,91,607 |
| S-HNI Minimum | 14 Lots | 714 | ₹2,06,346 |
| S-HNI Maximum | 67 Lots | 3417 | ₹9,87,513 |
| B-HNI Minimum | 68 Lots | 3468 | ₹10,02,252 |
Key Performance Indicators (KPI)
| ROE | 30.30% (FY26), 8.99% (Q1 FY27) |
| ROCE | 71.59% (FY26), 19.84% (Q1 FY27) |
| RoNW | - |
| PAT Margin | 9.34% (FY26), 11.36% (Q1 FY27) |
| EBITDA Margin | 19.48% (FY26), 20.03% (Q1 FY27) |
| EPS | ₹13.37 (Pre-IPO), ₹15.43 (Post-IPO) |
| NAV per share | - |
| Debt to Equity | 0.53 (FY26), 0.51 (Q1 FY27) |
| P/E Ratio | - |
| Industry P/E | - |
Company Financial Data
| Period | Assets | Total Income | PAT | EBITDA | Net Worth | Borrowings |
|---|---|---|---|---|---|---|
| Q1 FY2027 (Jun 30, 2026) | ₹1,367.85 Cr | ₹503.85 Cr | ₹55.70 Cr | ₹95.09 Cr | ₹610.84 Cr | ₹238.13 Cr |
| FY2026 (Mar 31, 2026) | ₹1,385.15 Cr | ₹1,851.83 Cr | ₹169.84 Cr | ₹329.87 Cr | ₹552.46 Cr | ₹266.86 Cr |
| FY2025 (Mar 31, 2025) | ₹1,143.25 Cr | ₹1,352.03 Cr | ₹74.31 Cr | ₹197.78 Cr | ₹354.58 Cr | ₹306.73 Cr |
| FY2024 (Mar 31, 2024) | ₹768.02 Cr | ₹1,021.53 Cr | ₹36.26 Cr | ₹104.62 Cr | ₹270.15 Cr | ₹210.61 Cr |
Grey Market Premium
| GMP Price | ₹53 |
| Kostak Rate | Not Available |
| Subject to Sauda | Not Available |
| Last Updated | 11 Oct 2026 |
| Estimated Listing Price | ₹342 (approx. 18.34% premium over upper price band) |
IPO Subscription Data
| Total Subscription | Pending |
| QIB (Ex Anchor) | Pending |
| HNI Subscription | Pending |
| Retail Subscription | Pending |
| Anchor | - |
IPO Intermediaries
Registrar: Kfin Technologies Ltd.
Registrar Website: https://ipostatus.kfintech.com/
IPO Lead Manager(s)
Company Information
Address: Plot No. Y9, Block EP & GP, Sector-5, Bidhan Nagar, Salt Lake, Kolkata, West Bengal - 700091
Website: https://www.fusioncx.com/
Email: secretarial@fusioncx.com
Phone: +91 033 4508 6520
IPO Documents
Frequently Asked Questions (FAQ)
Explore More Investment Opportunities
Discover IPOs, unlisted shares, and broker comparison tools curated for smart investors.